Privacy Policy
FormHeartbeat is currently an independent, founder-operated product. This policy explains the limited information handled through this website and the managed pilot.
1. Who is responsible for your information
FormHeartbeat is operated by Wei, founder of FormHeartbeat. Questions and privacy requests can be sent to founder@formheartbeat.com.
2. Information this website handles
This website does not currently create user accounts, run advertising trackers, or submit your audit details to a FormHeartbeat database. The “Get a free form audit” flow prepares an email in your own email application; nothing is sent until you choose to send it.
Our hosting provider may process ordinary technical logs such as IP address, browser type, requested page, timestamp and security events to deliver and protect the site.
3. Information handled during a pilot
If you request or purchase a managed pilot, we may handle your name, work email, agency details, billing records, client form URLs, agreed test-field values, test schedules, delivery evidence, screenshots and support messages.
Do not provide sensitive personal data, passwords, payment-card data, health information or information from private/authenticated forms unless a separate written agreement explicitly allows it.
4. Why we use information
We use information to answer enquiries, assess compatibility, configure and operate agreed checks, detect failures, provide reports, handle payment and refunds, protect the service, and meet legal obligations.
5. Service providers and international processing
Information may be processed by providers used for hosting, email, payment and operational support. These providers process information under their own terms and may operate in countries different from yours. We limit sharing to what is needed to provide the requested service.
6. Retention
Enquiry correspondence is retained only as long as reasonably needed to respond and maintain business records. Pilot test evidence and screenshots are retained for the pilot and a limited support period, then deleted or anonymised unless a longer period is agreed or legally required.
7. Your choices and rights
You may ask to access, correct or delete information we hold about you, object to direct marketing, or ask us not to contact you again. Send the request to founder@formheartbeat.com. We maintain a minimal suppression record when needed to respect an opt-out.
8. Cookies and analytics
FormHeartbeat does not currently use non-essential cookies, behavioural analytics or email open-tracking pixels. If that changes, this policy and any required consent controls will be updated before those tools are enabled.
9. Changes
This policy may change as the pilot becomes a product. Material changes will be posted here with a new effective date.